Procedures
During the support process you may be asked by one of our support staff to carry out certain tasks and procedures to assist them in solving your problems. Listed below are some of the tasks you may be requested to carry out.
Click on the specific link for detailed instructions.
- How to troubleshoot the ActiveSQX
- How to Verify RAID Setup
- How to run the Datapath Diagnostic Tool
- How to Run PCICFG64
- How to Run the Firmware Golden Image Procedure
- How to Connect GraphEdit to your Application
- How to Export a Filter Graph and Video Renderer Information using GraphEdit
- How to Export the Application Event Log
- How to Create a Kernel Memory Dump in Win7
- How to Create a Kernel Memory Dump
- How to Export a Registry Key
- How to Run DUMPEDID
- How to Disable Automatic Reboot Option
- How to Run PCICFG32
- How to Run PCICFG FREEDOS boot disk
- How to run PCICFG
- How to Create an MS-DOS Start Up Disk - WinXP
- How to Print out System Information - WinXP & Win7
- How to Screen Grab
- How to print out System Information W2K
